Effective: October 2017
TimeSpring Inc. (“TimeSpring”) collects information about you when you use our mobile application, website, and other online products and services (collectively, the “Services”) and through other interactions and communications you have with us. TimeSpring is referred to herein as “TimeSpring,” “we,” “us,” or “our.”
What Information Do We Collect?
TimeSpring requires Users to register for an account in order to access and use the Services. If you choose to register for a TimeSpring account, you will be required to provide certain information. We collect information you provide directly to us, which may include your name, e-mail address, postal address, date of birth and payment information. We may also collect information as a result of your communications with us.
Any User Content posted by a User to an external platform, such as a third-party social media platform, is available to the public without any expectation of confidentiality or privacy.
We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, and mobile network information.
When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.
What Information Is Visible or Displayed to the Public?
Accounts created by Users on our Services will not be publically visible. In order to share a message with another User you must know that User’s email address.
How Is Your Information Used?
TimeSpring uses your information to maintain, operate and provide you with full access to our Services. We also collect information to provide customer service, conduct research and improve the Services. This includes, but is not limited to the following:
- 1. To register your account with TimeSpring in order to provide you with use of the Services and access to all of its features;
- 2. To verify your identity when you sign into your account;
- 3. To administer your account profile and settings;
- 4. To respond to your inquiries, complaints or customer service requests;
- 5. To send you e-mail updates regarding changes to our Services, notifications, newsletters or other offers/promotions;
- 6. To conduct research and surveys on data to improve our Services and/or customize our communications with you.
Upon deactivation/termination of an account, TimeSpring may retain any information within its sole discretion. Information may also be retained to comply with any legal obligations, to resolve disputes or to enforce any of our agreements.
Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser settings to prevent that or to notify you each time a cookie is set. Please note, however, that by blocking or deleting cookies used on the Services, you may not be able to take full advantage of the Services.
Can You Share Content to Your Social Media Accounts?
The Services may integrate with social sharing features and other related tools which allow you share content received or uploaded through the Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle the udata you provide to or share through them.
Are There Privacy Policies for Children?
Children’s privacy is very important to us. TimeSpring does not knowingly collect or solicit information from anyone under the age of 13 or knowingly allow them to register. If you are between the ages of 13 and 17, you may use the Services only under the supervision of an adult. If TimeSpring discovers that we have collected information from a child under 13 years of age, we will remove that information immediately and deactivate any accounts. If you believe a child under the age of 13 may have provided us with information, please contact us at: firstname.lastname@example.org.
What Information Is Shared with Third Parties?
- 1. In order to comply with reporting requirements, subpoenas or similar legal processes as required by law;
- 2. For purposes of conducting a fraud investigation, intellectual property infringement, piracy or other unlawful activity, or as we believe reasonably necessary to enforce our rights, protect our Users’ safety or the safety of others;
- 3. In response to lawful requests by public authorities, including to meet national security or law enforcement requirements; and
- 4. With other Users, including any Senders, Recipients or third parties only with your prior consent.
TimeSpring may also provide information to third parties that provide its services to us to help conduct our business activities, such as processing payments and offering customer service. These third parties are obligated to keep your information confidential and are authorized to use only the information deemed necessary to provide their services.
In the event that TimeSpring is involved in a sale of all or a portion of its assets, a merger or acquisition, Users will be notified via e-mail or a notice of such change in ownership will be posted on our Services to inform you of any changes with respect to collecting your information.
How Is Your Information Protected and Stored?
The security of Users’ information is very important to us. TimeSpring follows generally accepted standards when it comes to protecting its Users’ information. However, no method of transmission or electronic storage is 100% secure and TimeSpring makes no guarantee about its security systems being completely secure and safe.
TimeSpring stores all User content, including sent messages, pending messages, and information, for the active duration of a User’s account. If a User terminates/deactivates their account, any stored content, information and messages may be lost including sent messages and pending messages (unless storage of such content or information is required by law).
Upon registration of an account with TimeSpring, Users will be prompted to select one or more third-parties who are permitted access to their account in the event of an emergency. In such an event, the third-party will only be allowed to access the User’s account to ensure that any pending messages are successfully sent but will not be allowed to send new messages from the User’s account or to update any of the User’s account information.
What Happens If Your Information Is Compromised?
If a User’s information is compromised, we will notify them immediately via e-mail and/or post a notice on our Services. Notwithstanding the foregoing, TimeSpring will not be liable for any unintentional disclosure or disclosures that occur due to security breaches of our systems and capabilities.
What Options Do Users Have to Limit the Collection of Information?
Users may agree to submit or decline to submit information to us. If a User declines to submit information to us, they will not be able to access or use certain features of our Services.
Users also have the option to update, change, remove, correct or request that certain information be removed from their account profiles. Most changes may be made using the “Settings” feature on each User’s account. If a User wishes to deactivate their account indefinitely, they may do so using the “Setting” feature on their account or by contacting TimeSpring directly to process this request.
Links to Other Websites
Our Services may provide links to other websites whose privacy policies may differ from ours. Linking to other third party websites means that those third party privacy policies will govern. We encourage Users to be cautious when visiting these third party sites and to carefully read and understand its privacy policies.
Notifications, Communications and Other Options
By registering for an account with TimeSpring, Users opt into receiving messages from us. This includes changes to our features, newsletters, promotions and other special offers. If you wish to stop receiving this material, you may unsubscribe at any time by following the instructions in your e-mails or by accessing your account preferences. Please note that by unsubscribing, you will no longer receive e-mails regarding certain updates, offers or improvements to our Services.
PO Box 74
175 E. Main Street
Ramsey, NJ 07446